Feedback / Complaint Register

At Landmark Insurance Brokers, Complaints Management is viewed as a Feedback Mechanism System, where each complaint is not just a customer’s concern but also:-

* An opportunity to build credibility by demonstrating commitment and fairness.

* An opportunity to re-gauge Process Benchmarks basis customer’s expectations.

* A tool to enhance Customer Relationship Management.

Share Your Feedback or Complaint

Escalation Matrix & Resolution TATs

  1. ""
    (Resolution TAT is 7 working days.)
    In case no response from
    write to :
  2. "".
    (Resolution TAT 2 days).
    In case no response from
    write to :
  3. "".
    (Resolution TAT 1 day)