Feedback / Complaint Register

At Landmark Insurance Brokers, Complaints Management is viewed as a Feedback Mechanism System, where each complaint is not just a customer’s concern but also:-


* An opportunity to build credibility by demonstrating commitment and fairness.
* An opportunity to re-gauge Process Benchmarks basis customer’s expectations.
* A tool to enhance Customer Relationship Management.

Share Your Feedback or Complaint
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Our Toll Free Number : 18004194199 (9:30 AM To 6:30 PM Mon-Sat)
Off on Sunday and Govt. Holidays
Email : customercare@policyboss.com

Escalation Matrix & Resolution TATs 1. "customercare@policyboss.com" (Resolution TAT is 7 working days.)
In case no response from customercare@policyboss.com
write to :
2. "complaints@policyboss.com". (Resolution TAT 2 days).
In case no response from complaints@policyboss.com
write to :
3. "headcare@policyboss.com". (Resolution TAT 1 day)

Note : Please ensure first mail is marked to customer "customercare@policyboss.com"

-Registered By-

IRDAI Logo

-Payment By-

PAYMENT GETWAY

-Secured By-

WEB SECURITY

For more details on risk factors, terms and conditions please read sales brochure carefully before purchasing the insurance policy/concluding a sale.

Branch Offices:
Ahmedabad | Aurangabad | Bangalore | Bhopal | Chandigarh | Chennai | Cochin | Goa | Hyderabad | Indore | Jaipur
Kolkata | Lucknow | Ludhiana | Mumbai | Nagpur | Nasik | New Delhi | Pune | Raipur | Rajkot | Surat | Thiruvananthapuram | Vadodara

Landmark Insurance Brokers Pvt. Ltd.
CIN U66030PN2002PTC017009
IRDAI CoR No: 216 | Broker Code: DB 089/03 | Valid From 13/10/2018 till 12/10/2021 (originally licensed on 13/10/2003 and renewed thereafter) | Category: Direct (Life & General) | A member of IBAI
Regd. Off: Unit No. 402, 4th Floor, Business Avenue, Lane No. 6, Koregaon Park, Pune 411 001

Website: www.policyboss.com | Toll Free: 1800-419-419-9*

* Working hours: 9:30 a.m. to 6:30 p.m. (Monday to Saturday)