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Employees shall not engage in any fraudulent and manipulative activities, which is detrimental to the interest of the Company and / or the insurance industry.
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All employees shall take adequate and necessary steps to ensure that continuity in data and record keeping is maintained and that the data or records are not lost or destroyed. Employees shall also ensure that correct details of the client/prospect is recorded in the data base of the company and shall also ensure that the up-to-date back up is always available and provided to the Company at reasonable intervals or at any time as may be requested by the Company.
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Employees shall at all times take all necessary steps to keep the applicable regulatory certification/s including the IRDAI certification up-to-date and pro-actively take steps to update himself / herself with the latest information etc.
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Employees shall at all times act only in accordance with the instructions given (from time to time) by the Senior Management and shall co-operate with the Board / Seniors, or any authority designated by the Board/Seniors, as and when required and shall not make any untrue statement or suppress any material fact in any documents, reports, papers or information furnished, from time to time.
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Employees shall not neglect or fail or refuse to submit to the Board / Seniors / Company such books, documents, correspondence and papers or any part thereof as may be demanded/requested, from time to time.
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Employees shall maintain an appropriate level of knowledge and competency and abide by the provisions of any act, regulations, circulars and guidelines of the Central Government, Insurance Regulatory and Development Authority of India, IBAI or any other appropriate statutory or self regulatory or other body, as the case may be, and as may be applicable to the Company in respect of the business carried on by the Company.
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Employees shall ensure that the Senior Management team including the Finance & Accounts team, the Compliance & Legal team is / are promptly informed about any action, legal proceedings or any material breach or non-compliance by it, of any law, rules, regulations, and directions of IRDAI or of any other regulatory body. Further, Team Member shall ensure that the Senior Management team including the Finance & Accounts team, the Compliance & Legal team is / are promptly and in no event later than 24 hours is / are informed about any legal notice, communication etc., received from client, regulatory authorities, bodies etc., and other person or entity and forward the copy of any such notice etc.
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Unless you are authorized on behalf of the Company, you shall not (directly or indirectly) (i) represent the Company, in any publicly accessible media (real time or non-real time); (ii) you shall not contribute by way of article or otherwise in any publication, social media platforms etc. Before representing and / or contributing anything on any insurance plan / products, you shall seek the prior written approval of the Principal Officer of the Company.
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Employees must maintain knowledge of and comply with this Code of Conduct both in letter and in spirit.